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InfoSENTRY's white paper on the future of Internet and online voting

InfoSENTRY's white paper on "Improving the Effectiveness of Training in Enterprise-Wide System Implementations"

InfoSENTRY's white paper on "Enron and IT Quality Assurance" 

InfoSENTRY's white paper on "InfoSENTRY's Lessons Learned on User Acceptance Testing" 

Federal Election Commission Publication on statewide voter registration databases

Election TechREPORTS™ Newsletter -- InfoSENTRY's quarterly election technology newsletter

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News Releases and Newsletters

InfoSENTRY is involved in a number of projects for public and private sector clients. Periodically, those projects issue reports, technical papers, and monographs. Select one of the items at the left to review these documents or find out how they can be ordered.

InfoSENTRY publishes Election TechREPORTS, a quarterly newsletter of information technology notes for state and local election officials. Choose the appropriate "Election TechREPORTS" item at the left to read the online version of the newsletter.

IINFOSENTRY WHITE PAPERS and NEWS RELEASES

"Dark Corner to DOT.COM: The Road Ahead for Online Voting." (July 15, 2000)  White paper written by M. Glenn Newkirk, an InfoSENTRY Services principal.

Check out this entertaining and informative overview of the impact of the explosive growth of Internet on the likelihood of online voting in the coming years. Just click on the document title above.

InfoSENTRY in the news

 

News Release: InfoSENTRY’s President Receives Certification as Certified Business Resilience Auditor for Disaster Recovery and Business Continuity. (August, 2007)

News Release: InfoSENTRY's President Addresses the California Association of School Business Officials Annual Meeting on "Critical Failure Factors in Enterprise Resource Planning Implementations." (April, 2003)

News Release: Business Continuity Plans Bolster Threat Deterrence and Risk Reduction in the Supply Chain. (November, 2002)

News Release: InfoSENTRY's President Addresses Virginia's Election Registrations at 2002 Local Government Operations Conference at the University of Virginia. (August, 2002)

InfoSENTRY Services' President Glenn Newkirk and State Senator Kevin Smith (D-Helena) published an opinion piece in the Arkansas Democrat-Gazette on March 3, 2002, entitled "Problems with computer system indicate management failures."  (Senator Smith is co-chairman of the Arkansas General Assembly's Joint Committee on Advanced Communications and Information Technology.) The article pointed out that while implementation of the SAP/R3 enterprise resource planning system through state government in a now $50+ million project called "AASIS" has demonstrated some success, calls from the Governor to stop criticism of the project are unfounded. The authors provide a series of important lessons learned from the seriously flawed implementation. They conclude with the following challenge: "So, when you hear calls to stop criticizing AASIS and focus on the good parts, be suspicious. AASIS was one of the largest information technology projects ever undertaken in state government. But it will not be the last. We need to learn lessons from AASIS' failures that can help assure future information technology success." For a full copy of the article contact the Arkansas Democrat-Gazette through www.ardemgaz.com or contact us at info@infosentry.com

InfoSENTRY Services' President Glenn Newkirk was quoted in various national magazines concerning statewide voter registration systems and the changes coming in voting technology. Among the articles citing Glenn Newkirk and InfoSENTRY's work were the National Journal and The League of Women Voter's "E-Library National Voter" website.

InfoSENTRY Services conducted a project status assessment in 2001 of a $30+ million implementation of a statewide ERP system for the Arkansas General Assembly. The firm made numerous presentations to the Senate Committee on Technology and Legislative Affairs and the General Assembly's Joint Budget Committee. Various stories in the Arkansas Democrat-Gazette, Donrey Media, and on KARK-TV covered the presentations and the subsequent unfolding of the troubles of the project known as AASIS.

InfoSENTRY Services conducted a statewide needs assessment and requirements analysis for an Oregon Central Voter Registry in 1998 and 1999. Check out news releases concerning this project. They are in HTML format.

Senate Committee Approves Centralized Voter Registration . May, 1999.

Keisling Releases Study Detailing Statewide Voter Registration. March, 1999.

InfoSentry Services Receives Contract for Oregon Voter Registration Study. December, 1998.

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InfoSENTRY's White Paper on 
Improving the Effectiveness of Training in Enterprise-Wide System Implementations

Some of the most challenging projects are implementations of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. In InfoSENTRY’s project management and quality assurance (QA) reviews of information technology systems, we frequently find that the projects have had major problems with the organizational change management and, more specifically, training components of the projects. To dig deeper into the “why” behind these problems, we convened a roundtable session to discuss details of training in ERP implementations.

InfoSENTRY Services’ President, Glenn Newkirk, spoke with a group of experts who recently have been down the path of a major ERP implementation. Representing ERP implementations in both the private and the public sector, participants were from organizations spread widely across the country and from organizations that were large and structurally complex.

InfoSENTRY's White Paper on "Enron and IT Quality Assurance" 

Three InfoSENTRY principals co-authored this white paper that addresses the importance of using independent, third-party quality assurance reviewers in enterprise resource planning (ERP) and supply chain management implementations. The white paper presents short real-life examples of situations in which ERP implementations either skipped or watered down internal quality assurance reviews--with disastrous results. Any organization considering implementation of an enterprise resource planning system--or any major IT system--need to be aware of the benefits of using only independent, third-party quality assurance reviewers.

InfoSENTRY's White Paper on "InfoSENTRY's Lessons Learned on User Acceptance Testing" 

"Get this project on the fast track." "Cut to the chase." "Skip detailed user acceptance testing. We (the vendors) have it covered." "Testing is an unnecessary roadblock to getting on with the real work." If one (or more) of these statements reflects your organization's philosophy toward independently administered user acceptance testing, get ready for the system implementation crash that is coming. After the crash you will realize it's better to be on the RIGHT track than the FAST track. These practical  lessons from InfoSENTRY on user acceptance testing will help ensure you are on the RIGHT Track for project success.

Federal Election Commission Publication : "Developing a Statewide Voter Registration Database"

An InfoSENTRY principal co-authored an FEC study of statewide voter registration systems. To obtain a copy of the final report, "Developing a Statewide Voter Registration Database: Procedures, Alternatives, and General Models," contact the FEC through their website at http://www.fec.gov/ .

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Election TechReports Newsletter

Click on an issue number to go directly to the issue listed in this active Table of Contents! 

   Issue 1: Online voter registration, Online voting, Harvard's Policy Group Report on election technology.
   Issue 2: Managing project scope creep, network security vulnerability, online voting records, Internet web site accessibility.
   Issue 3: Information technology needs assessments, When election technology matters.
   Issue 4: "Social engineering" and computer security, Minnesota's election night reporting system, and information technology project management in elections offices.
   Issue 5: Disaster recovery in Washington State, innovative voting booths, election technology reform, Internet in local elections offices.
  
Issue 6: Streamlining election administration in Arkansas and Using Technology RFPs to Manage Projects.
   
Issue 7: Election TidBytes is now Election TechREPORTS; British Use Alternative Voting Technologies; Feature on the Wake County (NC) Board of Elections
   Issue 8: Internet distribution of election petitions; acceptance testing for voter registration and vote tabulation systems; Feature on Multnomah County (OR) Elections Division; Northwest Regional Elections Conference.
   Issue 9: The Bite of Electronic Mail; Growing Use of Internet for Government Information by Citizens; Feature on Pennsylvania Department of State Bureau of Commissions, Elections and Legislation.
   Issue 10: Checking Vendor References; Sources of System Security Weakenesses; Feature on Mecklenburg County (NC) Board of Elections; After Action Reviews and Return on Failures; Virginia Local Government Officials' Conference.
   Issue 11: Elections Happen; Fees Charged for Voter Registration Files; United Kingdom Election Research on Vote By Mail and Internet Voting.
   Issue 12: The Big Federal Challenge to the States; Featured Organization -- National Association of State Election Directors.
   Issue 13: How buying "Commercial-Off-The-Shelf" (COTS) software for a statewide voter registration system can create project management problems; Rating your website's accessibility.
   Issue 14: HAVA and Models of Statewide Voter Registration Systems; Configuration Management is Not a New Diet; Changing of the Guard in Pennsylvania, Illinois, and Oregon.
    Issue 15: HAVA-It's Not Just a Good Idea, It's the Law; InfoSENTRY's uses HAVA-Project(tm) to manage HAVA-related projects; 2003 Has a Wormy Start; More Changing of the Guard.

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Content and design, copyright by InfoSENTRY Services, Inc. 1999. All rights reserved. Photograph provided by AutoGenesis Systems, Inc. Statement of Privacy and Use: InfoSENTRY Services, Inc. neither collects nor distributes data about who accesses and uses this web page. Rev:2002.08.30