InfoSENTRY Needs Assessment,
Requirements Analysis, Contract Management, and User Acceptance Test Management
for a County Voter Registration System
InfoSENTRY
assisted an Oregon county in various stages of implementation of a voter registration
and election management system.
InfoSENTRY
principals worked with the county elections division to prepare a needs
assessment and requirements analysis for a voter registration and election
management system to replace the one being retired on the county mainframe.
InfoSENTRY conducted in-depth interviews, structured process walkthroughs, and
documentation reviews to produce a list of over 100 core requirements for the
new system. The system posed particular challenges because of its detailed support
requirements for
InfoSENTRY
supported the county’s procurement project by guiding development of the
Request for Proposals (RFP), establishment of proposal evaluation procedures,
selection of the vendor, and contract negotiation with the chosen vendor.
InfoSENTRY
developed a full user acceptance test (UAT) plan including all necessary test scenarios
and test scripts. Through the months of testing, InfoSENTRY used its SLIM™
system to provide a clear line of traceability between the original
requirements and the final status of each acceptance test applied to the
vendors’ delivered solution to meet those requirements. SLIM™ allowed
preparation of immediate management reports to show both our customer and the
vendor the exact status of all user acceptance tests.
Through the remaining months of the project, InfoSENTRY
served as the project’s contract manager, monitoring the vendor’s performance
against contract requirements. While the vendor delivered the required solution
late and while it worked through several rounds of user acceptance tests to
meet the demands of Oregon’s vote by mail system, the project finished on
contract budget and on scope for the county.
InfoSENTRY is an independent consulting firm with no business agreements, consulting arrangements, or joint marketing agreements with hardware or software vendors.